Housekeeping Supervisor
hm alpha hotels resortsLos Angeles, CA
Housekeeping Supervisor
hm alpha hotels resortsLos Angeles, CA
today
Occupations
First-Line Supervisors of Housekeeping and Janitorial WorkersMaids and Housekeeping CleanersFirst-Line Supervisors of Personal Service WorkersAbout the role
Job Description:
- The Housekeeping Supervisor oversees and coordinates daily cleaning operations, ensuring all guest rooms and public areas meet the hotel's cleanliness and quality standards. This role directly impacts guest satisfaction, operational efficiency, and the overall presentation of the property.
- HOW YOU'LL SHAPE THE EXPERIENCE & FUTUREAssign work to Room Attendants and train staff in housekeeping duties; may assist with cleaning tasks as needed.
- Maintain accurate room occupancy records and communicate status to relevant departments.
- Address and resolve guest complaints related to housekeeping services or equipment.
- Prepare requisitions for room supplies, furniture renovation, or replacements.
- Inspect carpets, drapes, and furniture for stains, damage, or wear and report findings.
- Check and manage linen and supply inventories to ensure adequate stock.
- Aid in budget control by supervising employees' use of linen, supplies, and equipment.
- Record inspection results and notify cleaning staff of any deficiencies.
- Ensure adherence to key control policies and procedures.
- Greet guests warmly and professionally to support a positive guest experience.
- Perform other duties as assigned by leadership.
- Other duties as assigned.
- KEY STRENGTHS FOR SUCCESSStrong leadership and team management skills.
- Attention to detail and commitment to cleanliness standards.
- Excellent organizational and time-management abilities.
- Ability to resolve issues efficiently and professionally.
- Strong communication skills to coordinate across departments and with guests.
- PROFESSIONAL EXPERIENCEMinimum of 2–3 years of housekeeping experience in a commercial environment.
- Experience supervising or training housekeeping staff.
- Familiarity with inventory management, room inspections, and guest service protocols.
- ACADEMIC BACKGROUNDHigh School Diploma or equivalent preferred.
- Additional training or certification in hospitality or housekeeping operations is a plus.
- WHAT YOU CAN EXPECTGenerous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care
- Disability Insurance
- Life Insurance
- Employee Assistance Program
- Supplemental benefits 401k matching
- Employee discount program
- Vacation and Sick Time
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JOB OVERVIEW
Experience level
Mid
Location
Los Angeles, CA
Occupation
First-Line Supervisors of Housekeeping and Janitorial Workers
Industry
Hotels and Motels
Posted
today
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