Cafe Shift Leader (Hiring Immediately)

Title: Café Shift Leader

Department: Retail

Reports to: Café Manager

Status: Full TimeExempt: Non-ExemptPOSITION SUMMARYThe Café Shift Leader will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee's Mission and Values, under the supervision of the Café Manager. SPECIFIC RESPONSIBILITIESDeliver café's positive financial results in accordance to budget. Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes. Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance. Delegate specific responsibilities using Café Functional Architecture Model. · Ensures the café's coffee, food and administrative functions provide a remarkable customer experience with Colectivo's people, products and environments. Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers. Perform other duties or projects as assigned.

Requirements: EDUCATION/QUALIFICATIONSCollege degree in a business-related field and/or a minimum of 6 months work experience in a hospitality setting and/or a supervisory role.

REQUIREMENTS: Proficient skill level for POS and computer programs. Knowledge of basic mathematics for business usage. Availability and flexibility for schedule that includes evenings, weekends and holidays.

• Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
• Ability to see, read and write in English.