About the role

Job Description Job Description Remote Prior Authorization Pharmacy Technician
Location: Remote (U.S.)
Schedule: Full-time, Monday-Friday
Training: 8:00 AM-4:30 PM CTProduction: 10:00 AM-7:30 PM CT
Pay Rate: $20.00/hour (W2)
Type: Contract (long-term)
About the role: We're hiring Remote Prior Authorization Pharmacy Technicians to support a high-volume prior authorization environment. In this role, you'll handle inbound requests and provide professional, courteous support while ensuring accurate documentation and compliance with required guidelines.
Responsibilities:
  • Handle inbound calls from providers, pharmacies, and members related to prior authorization requests
  • Accurately document reviews and maintain timely, complete records
  • Escalate clinical questions and judgment calls to the pharmacist team
  • Support additional work as needed, including outbound calls, fax/ePA processing, and monitoring shared mailboxes
  • Communicate clearly with internal teams regarding determination status and next steps
  • Maintain strict confidentiality of PHI and follow all applicable privacy standards
Required qualifications:
  • Verifiable High School Diploma or GEDStrong communication and phone skills (professional, courteous demeanor)
  • Ability to multitask across multiple systems and applications at once
  • Basic computer skills (Microsoft Word/Excel; other Office tools a plus)
  • Strong attention to detail and accurate documentation habits
  • Willingness to work mandatory overtime/extended work week as needed
Preferred qualifications:
  • Prior experience in a call center, healthcare, pharmacy, PBM, or customer service setting
  • Pharmacy technician license or national certification (preferred, not required)
  • Remote/work-from-home requirements
  • Ability to work independently in a private workspace
  • Hardwired internet that meets minimum requirements (speed test proof may be requested)
Interested? Reply with your updated resume and best phone number. If applicable, include: Summary of pharmacy/PBM/prior authorization/healthcare experience Years of call center experience and high-volume inbound/outbound calling experience Any pharmacy tech license/certification details (state + status) Austin FarisA-Line Staffing Solutions
Phone/Text:

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JOB OVERVIEW

Salary

$20.00/hour

Experience level

Junior

Location

Addison, TX

Occupation

Pharmacy Technicians

Industry

Pharmacies and Drug Retailers

Posted

today

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