Operations Associate

What you'll do: Support daily operational workflows, identifying bottlenecks and recommending fixes Maintain and improve internal documentation, processes, and standard operating procedures Coordinate across teams (product, support, marketing) to ensure operational needs are met Monitor key operational metrics and flag issues or trends to leadership Assist with vendor coordination, data entry, and administrative tasks as needed Help troubleshoot user-facing or internal issues and route them to the right team

What we're looking for: 1-3 years of experience in an operations, business support, or coordination role Strong organizational skills and comfort managing multiple priorities at once Excellent written and verbal communication skills Proficiency with common productivity and collaboration tools (spreadsheets, project trackers, etc.) Analytical mindset with the ability to spot patterns and suggest improvements Ability to work independently and take ownership of tasks with minimal oversight Nice to have Experience working at an early-stage or fast-growing startup Familiarity with SaaS or consumer tech products Basic comfort with data analysis or reporting tools