Senior eCommerce Insights Analyst Customer Experience
experttechnologyDoral, FL
Senior eCommerce Insights Analyst Customer Experience
experttechnologyDoral, FL
yesterday
Occupations
Market Research Analysts and Marketing SpecialistsBusiness Intelligence AnalystsManagement AnalystsIndustries
Marketing Research and Public Opinion PollingFurniture RetailersElectronics and Appliance RetailersAbout the role
Expert Technology Services seeks an eCommerce Product Insights Senior Analyst to transform customer feedback into actionable insights that improve online journeys. You will combine VoC analytics, surveys, and customer research to identify trends and report findings to product, design, and leadership teams. You will analyze large datasets, monitor feedback channels, conduct root-cause analyses, create executive dashboards, and guide survey design while ensuring data quality.
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JOB OVERVIEW
Experience level
Senior
Location
Doral, FL
Occupation
Market Research Analysts and Marketing Specialists
Industry
Marketing Research and Public Opinion Polling
Posted
yesterday
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