Staff Site Reliability Engineer

As the first dedicated Staff Site Reliability Engineer in a fully remote capacity, the successful candidate will manage reliability metrics, enhance incident response processes, and foster a reliability-focused mindset across engineering teams, ensuring operational excellence and measurable reliability standards. Key responsibilities Define and implement SLIs and SLOs for critical request paths, ensuring visibility and accountability among teams Strengthen the incident lifecycle by improving detection, response, and postmortem processes while driving alert quality and escalation design Coach teams on reliability practices, embedding a culture of operational excellence and deliberate failure testing Required qualifications 10+ years of engineering experience, including 3+ years as a Site Reliability Engineer or in a similar reliability-focused role Proven expertise in SLI/SLO design and error budgets, with a track record of team adoption Strong incident leadership experience, having managed high-severity incidents and improved organizational learning Hands-on experience with distributed systems and proficiency in Kubernetes, AWS, and modern observability tools Ability to read and write production code (Go, Type Script, or similar) and familiarity with infrastructure as code