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Network Support Engineer

tecezeHamilton, OH

2 days ago

Occupations

Computer Network Support SpecialistsNetwork and Computer Systems AdministratorsComputer Network Architects

Industries

Computer Systems Design ServicesComputing Infrastructure Providers, Data Processing, Web Hosting, and Related ServicesOther Computer Related Services
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About the role

Job Title: Network Support Engineer – Band 2
Location: Cincinnati, OH
Duration: Full-Time
Job Description: We are looking for a Network Support Engineer – Band 2 to support enterprise network and data center environments. The role involves network troubleshooting, monitoring, hardware support, VLAN management, VoIP troubleshooting, and coordination with internal teams, customers, and vendors. The candidate must be flexible to work shifts and provide on-call support when required.
Required Skills:
  • 3–5 years of experience in Network/Data Center Support
  • Cisco Switches, Routers & Wireless Access Points
  • VLAN and switch port management
  • Avaya VoIP troubleshooting
  • Fiber link and network connectivity troubleshooting
  • Network switch/chassis hardware support
  • SolarWinds or similar monitoring tools
  • Basic Server, Storage & Operating System knowledge
  • ServiceNow / ITSM knowledge
  • Basic Active Directory, Exchange & File/Print Server knowledge
  • Data Center IMACD experience
  • Strong English communication and local language proficiency
  • Flexible for shift and 24x7/on-call support
  • Cisco certification is preferred

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JOB OVERVIEW

Experience level

Senior

Location

Hamilton, OH

Occupation

Computer Network Support Specialists

Industry

Computer Systems Design Services

Posted

2 days ago

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