Customer Service Representative/ Veterinary Receptionist

Veterinary Receptionist / Client Service Representative Moreland Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment. Schedule and compensation:

This is a flexible, full-time position, with a 5/8 schedule and availability needed Monday-Friday. No weekends! Full-time Benefits Package*:Health package: Medical, dental, and vision insurance Life insurance and disability Employee Assistance Program (EAP)401k with company match Paid time off in accordance with site policy and applicable law Personal pet discount*Part-time team members may be eligible for limited benefits in accordance with company policy and state law Minimum qualifications and skill set:1+ years of experience in a customer service, reception, or client-facing role Previous veterinary receptionist or healthcare-related front-desk experience preferred Proficiency in the following skills: Ability to manage a multi-phone line system while assisting in-person clients Experience working with veterinary practice management software, especially shepherd, preferred Exceptional verbal and written communication skills Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations Strong organizational and time management skills Experience scheduling appointments and coordinating calendars preferred Ability to accurately process payments and maintain financial records Positive attitude and willingness to collaborate with a team Ability to remain calm, professional and solution-oriented during busy periods Why choose Moreland Animal Hospital? Moreland Animal Hospital is a community-focused, small animal practice in Moreland, GA dedicated to providing compassionate, high-quality care. We are a 5-doctor team that values collaboration, positivity, and a supportive, family-like culture. Our hospital is fully equipped with digital X-ray, in-house lab capabilities, a surgical suite, cold laser therapy, and acupuncture services, allowing us to deliver comprehensive care to our you're looking for a clinic where you can grow your skills, feel supported, and be part of a close-knit team, you'll feel right at home here.