Field Operations Team Coordinator (Retail Licensee Support)

alpha rae personnelReynoldsburg, OH

today

Occupations

General and Operations Managers Administrative Services Managers First-Line Supervisors of Non-Retail Sales Workers

Industries

Wine and Distilled Alcoholic Beverage Merchant Wholesalers Beer and Ale Merchant Wholesalers Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors

APPLY NOW

About the role

Field Operations Team Coordinator We seek a dynamic Field Operations Team Coordinator to lead cross-functional collaboration among teams supporting retail licensees in the alcohol beverage industry. This role ensures operational excellence, strategic alignment, and seamless communication across audit, compliance, merchandising, and retail support functions. The Field Operations Team Coordinator serves as the central hub for cross-functional collaboration within a state government agency's field operations division. This role drives operational efficiency, fosters team synergy, and ensures consistent communication across audit, compliance, merchandising, and retail support teams. By managing schedules, optimizing resources, and leveraging data-driven insights, the Coordinator supports the agency's mission to deliver exceptional service to contract retail licensees statewide.

Job Responsibilities:

Lead coordination among field operations teams (e.g., audit, compliance, merchandising, education, and retail support functions) that engage with contract retail licensees in the alcohol beverage industry
Drive alignment of team schedules and workflows to optimize resource allocation and minimize redundancies
Oversee planning and delivery of initiatives across teams, ensuring alignment with the agency's strategic vision
Facilitate transparent information sharing through meetings, digital platforms, and reporting tools
Educate teams on interdependencies, roles, and responsibilities to promote a unified approach to licensee support
Manage and maintain the Customer Relationship Management (CRM) system, including records of past and current licensee visits, to support effective messaging, process adherence, compliance, and data-driven decision-making
Identify and mitigate risks, resolve cross-team issues, and implement continuous improvement initiatives
Track key metrics, prepare leadership reports, and recommend adjustments to enhance outcomes

Experience and Qualifications:

Bachelor's degree in Business Administration, Public Administration, or related field (required)
Minimum 5 years of experience coordinating cross-functional teams in complex stakeholder environments
Proven ability to lead through influence and foster collaboration across diverse teams
Strong facilitation and communication skills, with experience driving consensus and leading meetings
Knowledge of inventory management best practices and retail marketing conceptsCRM system experience (e.g., Salesforce, Dynamics) and proficiency in Microsoft Office Suite and project management tools

Core Competencies:

Collaborative leadership and cross-functional coordination
Strategic planning and change management
Problem-solving and risk mitigation
Stakeholder engagement and relationship building
Data-driven decision-making and reporting

Matching similar jobs

JOB OVERVIEW

Experience level

Senior

Location

Reynoldsburg, OH

Occupation

General and Operations Managers

Industry

Wine and Distilled Alcoholic Beverage Merchant Wholesalers

Posted

today

Tired of running searches?

Rank the roles you'd take once, and matches like these arrive on their own.

CREATE PROFILE