Office Supervisor Oncology Care

Responsibilities: Supervise and support non-provider care team members, including training, scheduling, coaching, and daily workflow management. Oversee front-office operations, including check-in/check-out, scheduling, insurance verification, copay collection, phones, records, and follow-up appointments. Lead daily office huddles and monitor staffing, workflows, and task completion. Serve as the on-site resource for office processes and operational best practices. Manage office supplies, inventory, ordering, and organization. Address patient concerns and service-recovery issues, escalating when appropriate. Coordinate facilities, IT, security, and vendor needs. Collaborate with clinical leadership and oncology partners to improve operations and the patient experience.

Requirements: 1+ year of supervisory or lead experience in healthcare, patient services, or high-touch customer service. Strong organizational, leadership, and customer service skills. Excellent verbal and written communication skills. Compassionate and professional approach to patient and family interactions, particularly in an oncology setting. Ability to motivate teams and work effectively in a fast-paced, changing environment. Experience with scheduling systems, EMRs, Microsoft Office, and multi-line phone systems preferred. Medical billing and insurance experience preferred.

Compensation & Benefits: Competitive pay Health, dental, and vision insurance Paid vacation, holidays, and sick leave Opportunity to play a key role in a growing oncology care practice