Epic Cheers Campaigns Consultant
judge groupOmaha, NE
About the role
Primary Responsibilities:
- Provide subject matter expertise in Epic Cheers Campaigns and CRM, including system design, build, testing, and implementation.
- Collaborate with leadership and end users to design and configure solutions, providing technical and clinical consultation, including workflow analysis and application configuration to support enhancements and issue resolution.
- Lead multiple small to medium-scale Epic upgrade initiatives and workflow enhancements through all project phases.
- Lead design and validation sessions, ensuring thorough documentation, follow-up, and issue escalation.
- Maintain system documentation, including design specifications and build records.
- Monitor production applications and respond to incidents, including participation in 24/7 on-call support as needed.
- Execute all phases of testing, including unit, system, and integrated testing for Epic Healthy Planet workflows.
- Analyze workflows, data collection, reporting needs, and technical issues to support solution development.
- Collaborate with training teams to develop and maintain application-specific training materials.
- Translate business requirements into functional specifications; manage system updates, enhancements, and release testing.
- Ensure compliance with organizational standards for system configuration and change control.
- Build and maintain strong relationships with end users, stakeholders, and business partners.
- Facilitate communication across teams from requirements gathering through implementation.
- Troubleshoot and resolve application issues, escalating complex problems as appropriate.
- Maintain deep knowledge of Epic functionality and operational workflows.
Required skills: Applications: Ambulatory, Care Everywhere or EpicCare Link.
- Minimum of 5 years of experience in the healthcare industry, including at least 3 years of direct client-facing experience with healthcare domain knowledge such as clinical documentation workflows, patient portals, encounter closure, and patient flow management.
- Minimum of 4 years of experience with Epic implementation and/or support
Benefits:
Featured Medical, Dental, and Vision Insurance is offered to qualified candidates.
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JOB OVERVIEW
Experience level
Senior
Location
Omaha, NE
Occupation
Computer Systems Analysts
Industry
Custom Computer Programming Services
Posted
5 days ago
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