IT Support Specialist

Responsibilities: Provide technical support for desktops, laptops, printers, and other office equipmentTroubleshoot hardware, software, network, and connectivity issuesSet up computers, user accounts, email, and access for new employeesInstall, configure, and maintain software and computer equipmentAssist with password resets, permissions, and general user supportSupport printers, scanners, phones, and other peripheral devicesTroubleshoot basic network and Wi-Fi issuesMaintain IT equipment and documentationEscalate more complex technical issues when necessaryProvide friendly, responsive support to employees across the organizationQualificationsPrevious experience in IT Support, Help Desk, Desktop Support, or a similar roleStrong Windows and Microsoft Office/Microsoft 365 troubleshooting skillsExperience supporting PCs, laptops, printers, and common office technologyBasic understanding of networking, user accounts, and system permissionsStrong troubleshooting and problem-solving skillsExcellent communication and customer service skillsComfortable working independently and supporting users with varying levels of technical knowledgePosition DetailsThis is a temp-to-hire opportunity offering $28–$30/hour, based on experience. The position is onsite in Hayward, CA, working Monday through Friday from 8:00 AM–5:00 PM.