About the role

Sunoco LP in Dallas is seeking an IT helpdesk specialist to provide frontline support for 6,000+ sites, ensuring maximum uptime and adherence to SLAs while assisting with technology rollout projects. You will troubleshoot hardware and software issues, assist with network connectivity, respond via phone, email or ticketing system, log accurate ticket details, escalate when needed, and contribute to knowledge base articles while providing positive customer support and rotating after-hours coverage.

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JOB OVERVIEW

Experience level

Junior

Location

Dallas, TX

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

today

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