MedTech Recall Field Specialist Coordinator- Remote Eastern Time Zone EST

Position Overview: This role is responsible for coordinating and/or contacting key customers on medical device recalls. This person is responsible for supporting voluntary product recalls. This person will own contacting affected customers, providing that customer with the upgrade, troubleshooting, and appropriately documenting their work. Preferred Skills/Qualifications

Education: Preferred but not required – High School Diploma/GED/AACustomer service or other related experience preferred Polite, professional phone demeanor required Attention to detail and a quality mindset for documentation requiredAbility to follow direction Previous healthcare experience preferred Prior recall experience preferred Strong technical software skills requiredAbility to work remotely from a home office required; equipment is provided Ability to work across all time zones business hours if needed required Position Responsibilities Conduct outbound calls to notify potentially affected facilities Maintain appropriate level of confidentiality and a high level of professionalism Adhere to provided script and messaging protocols Data entry and management within provided database Strong documentation skills Provide customer feedback to corporate teams Apply today if you are interested in joining a rapidly growing organization and a fun work environment!