Delinquency Outreach & Loss Mitigation Specialist

M&T Bank is seeking a loss mitigation specialist in Getzville, NY to service delinquent loan accounts and guide borrowers through repayment options. You will handle inbound/outbound calls, assess options, arrange plans, and maintain detailed call reports in compliance with regulations. Responsibilities include reviewing collateral value, coordinating with internal partners, and providing training to new staff while staying informed on market trends to mitigate risk and minimize losses.