New York Customer Insights Representative
intelligent workforce solutionsNew York, NY
New York Customer Insights Representative
intelligent workforce solutionsNew York, NY
7 days ago
Occupations
Retail SalespersonsCustomer Service RepresentativesMarket Research Analysts and Marketing SpecialistsIndustries
Marketing Research and Public Opinion PollingOther Services Related to AdvertisingOther Scientific and Technical Consulting ServicesAbout the role
Shopper Insights Associate We are seeking detail-oriented and observant individuals to join our team as Shopper Insights Associate. As a Client Insights Associate, you will visit retail stores, restaurants, or service providers posing as a regular customer to evaluate the quality of service, cleanliness, product knowledge, and overall customer experience. Your feedback will help companies improve their customer service and operational standards.
AGES: 21-25 required for this job due to the Bars Program regulations.
Key Responsibilities:
Visit assigned locations (or complete online/phone assignments) and pose as a typical customer.
Observe and evaluate customer service, employee behavior, product availability, cleanliness, and store appearance.
Follow specific assignment guidelines and scenarios provided for each shop.
Record detailed and objective observations in a written report.
Submit completed reports by the specified deadline.
Maintain confidentiality of your role and identity as a mystery shopper.
Requirements:
Excellent attention to detail and observational skills.
Strong written communication skills.
Ability to follow detailed instructions and complete assignments on time.
Access to a smartphone, computer, and reliable internet connection.
Dependability and integrity.
No prior experience necessary training or guidelines provided.
Age 21- 25 Only
Preferred Qualifications:
Entry level experience. Ability to travel to various locations within NJ and NY.Flexibility in scheduling.
Compensation:
- Pay varies by assignment and may include reimbursement for purchases.
- Expense Reimbursement
- Job Types: Full-time, Part-time
Benefits: Flexible schedule
Work Location: On the road
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JOB OVERVIEW
Experience level
Entry
Location
New York, NY
Occupation
Retail Salespersons
Industry
Marketing Research and Public Opinion Polling
Posted
7 days ago
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