Veterinary Practice Manager - Urgent Care, Specialty

Our benefits include: 401(k) Retirement plan with immediate vesting Generous paid time off Medical, dental, life and other insurances Veterinary Practice Manager - Urgent Care, Specialty Lead a team. Shape a hospital. Make an impact. Veterinary Practice Manager For 30 years, Portland Veterinary Emergency and Specialty Care (PVESC) has been a trusted resource for pets, families, and referring veterinarians throughout Southern Maine. We provide 24/7 emergency care alongside advanced specialty medicine—and we're continuing to grow. We're looking for an experienced Practice Manager to lead the day-to-day operations of our Warren Avenue hospital in Portland, Maine and help shape the next chapter of PVESC. This is an opportunity for astrong people leader with veterinary experiencewho enjoys building high-performing teams, improving systems, and creating an environment where veterinary professionals can do their best work. You’ll partner closely with our Medical Director, Area Operations Director, and Human Resource Business Partner to support our new Urgent Care and certain Specialty teams, strengthen hospital operations, and ensure an exceptional experience for patients, clients, and team members.

What you'll do: Lead daily hospital operations, including staffing, scheduling, workflows, and team coordination Recruit, onboard, coach, and develop veterinary technicians, client service representatives, and support staff Build a positive, accountable culture where people feel supported, valued, and empowered to grow Partner with hospital leadership on budgets, financial performance, KPIs, and operational goals Identify opportunities to improve efficiency, workflows, and the overall hospital experience Maintain high standards for patient care, client service, safety, and regulatory compliance Navigate client concerns with professionalism, empathy, and sound judgment Be

What we're looking for: 2+ years of leadership or management experience in veterinary medicine 5+ years of experience as a licensed/certified veterinary technician Experience in emergency, urgent care, or specialty medicine strongly preferred A proven ability to coach, motivate, and develop teams in a fast-paced environment Strong communication, relationship-building, and problem-solving skills Experience managing budgets, operational metrics, and financial performance A collaborative leadership style and the ability to lead effectively through change Why PVESC?At PVESC, we believe caring for our patients starts with caring for our people. You'll join a collaborative leadership team that values high standards, meaningful support, and continuous growth. We offer:$90,000–$110,000 annual salary Comprehensive benefits, including health, dental, vision, and 401(k), and more Generous paid time off plan Continuing education and professional development opportunities Employee Assistance Program Paid volunteer hours and opportunities to participate in community events A supportive leadership team invested in your success The opportunity to live and work inPortland, Maine, with its vibrant food scene, coastal lifestyle, and year-round outdoor recreation

Schedule: During the initial growth phase, the Practice Manager will spend time acrossdaytime, evening, and weekend shiftsto understand the needs of each team and build strong relationships with staff, and help shape workflows as the new urgent care service expands. As the service grows, the schedule will evolve to meet the needs of the hospital and team. This is an opportunity to be closely involved from the beginning and help build a strong operational foundation for the future.

The opportunity: This isn't simply a job managing schedules and workflows. It's an opportunity tolead people, improve the way a hospital operates, and help shape the future of a respected specialty and emergency veterinary practice. If you're an experienced veterinary leader who wants to make a meaningful difference for your team, your hospital, and the patients you serve, we'd love to meet you. PVESC is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law. Employee Testimonials“The collaboration on cases between doctors and technicians in this hospital drives us toward practicing our best medicine and is what I'm most proud of!” “It is the PVESC clients and their pets that keep me excited to come to work every morning. I love working with and getting to know the dogs, cats, and people of Maine.”