Guest Services Lead - Front Desk & VIP Care
highgate hotels lpArizona City, AZ
Guest Services Lead - Front Desk & VIP Care
highgate hotels lpArizona City, AZ
today
Occupations
First-Line Supervisors of Personal Service WorkersHotel, Motel, and Resort Desk ClerksLodging ManagersAbout the role
Highgate Hotels in Mesa, AZ seeks a Guest Services Supervisor to support the Guest Services Manager and drive courteous, efficient service pre-arrival through a guest’s stay. The role emphasizes maximizing occupancy and revenue while maintaining high guest satisfaction.
Responsibilities include reservations handling, VIP requests, daily logs, and front desk operations. Supervisory duties, training, and adherence to policies are essential for success in this full-time on-site position.
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JOB OVERVIEW
Experience level
Mid
Location
Arizona City, AZ
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Hotels (except Casino Hotels) and Motels
Posted
today
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