Global Tier-2 Network Support Specialist

Inserso is looking for Network Support Technicians to provide both onsite and remote Tier 2 support for DHS customers. This role demands quick resolution of IT issues involving hardware, software, and network diagnostics, requiring independent work under supervision. Candidates must have at least 1 year of IT support experience, an Associate Degree, and be a U.S. Citizen. Responsibilities include maintaining network devices, assisting in server configuration, and providing comprehensive troubleshooting support. Exceptional communication skills and the ability to work in varied environments are essential.