About the role

We’re hiring a Senior ServiceNow Presales & AI Solution Consultant to lead solutioning, technical presales, and AI‑powered transformation for enterprise customers across the U.S.You’ll partner with CIOs/CTOs, sales teams, and ServiceNow stakeholders to shape differentiated solutions, design architectures, run executive workshops, deliver demos, and drive deals from discovery through close.
What You’ll Do:
  • Lead end‑to‑end ServiceNow presales for enterprise opportunities
  • Translate business challenges into platform‑wide ServiceNow solutions
  • Build architectures, proposals, SOWs, RFP/RFI responses, estimates
  • Deliver executive‑level workshops and solution presentations
  • Demonstrate ServiceNow, Now Assist, AI Agents, and AI‑powered workflows
  • Architect AI + ServiceNow solutions (LLMs, RAG, multi‑agent patterns)
  • Partner with sales, alliances, and delivery to shape winning deals
  • What You Bring 10+ years IT | 7+ years ServiceNow | 5+ years presales/solutioning
  • Deep knowledge across ITSM, ITOM, CMDB/CSDM, HRSD, CSM, SecOps, IRM/GRC, SPM, App EngineHands‑on experience with GenAI, LLMs, AI Agents, RAG, vector DBsStrong executive communication and storytelling skills
  • Experience supporting large enterprise deals and complex RFPsPreferredNow Assist / AI AgentsAI governance / AI Control Tower
  • ServiceNow Data Fabric
  • Enterprise AI platforms (OpenAI, Anthropic, Azure AI, Gemini, Llama)
  • Fortune 500 experience

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JOB OVERVIEW

Experience level

Lead

Location

Roslindale, MA

Occupation

Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Industry

Computer Systems Design Services

Posted

4 days ago

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