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About the role

Music & Arts seeks a Retail Store Manager to lead Store 4211, driving sales of instruments, rentals, lessons, and accessories while championing music education. You’ll manage day-to-day operations, staff scheduling, coaching, and performance, ensuring outstanding customer service for students, parents, and educators. Responsibilities include inventory control, merchandising, lesson program support, community outreach, and partnering with school service reps. The ideal candidate brings strong retail leadership, passion for music, and the ability to build an inclusive, high-performing, student-focused team. Lead daily store operations, including opening/closing, cash handling, and loss prevention Drive sales of instruments, rentals, lessons, and accessories to meet revenue targets Recruit, train, schedule, and coach store staff to high performance Deliver exceptional customer service to students, parents, and educators Manage inventory, ordering, stock levels, and merchandising standards Support and grow the private lessons program within the store Coordinate with school service representatives and support local school music programs Analyze store performance metrics and implement improvement plans Ensure a clean, organized, student-focused, and inclusive store environment Represent Music & Arts in community outreach and local events Retail operations management Sales and revenue generation Staff leadership and coaching Customer service Inventory management Merchandising and store presentation Scheduling and labor planning POS and retail systems Community outreach and networking Music product knowledge Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Retail management or leadership training certificates (preferred) Background in music performance or music education (preferred) Basic first aid/CPR certification (a plus)

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JOB OVERVIEW

Salary

$65000 - 85000 per year

Experience level

Mid

Location

Knightdale, NC

Occupation

First-Line Supervisors of Retail Sales Workers

Industry

Musical Instrument and Supplies Retailers

Posted

2 days ago

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