Client Services Representative

Expected Pay: $19 - $21/hr

Hours: 8 a.m. to 5 p.m. PSTType of Work: Full-Time, Hybrid

Location: Henderson, NV - Salt Lake City, UT - Anaheim, CAAt least 2 years of Customer Service experience (required)Excellent interpersonal, analytical, written, and oral communication skills Ability to work well in a dynamic environment with a high degree of multi-tasking Demonstrable record of understanding and meeting customer expectations Proficency with Microsoft Office and Windows-based computer applications Work productively with minimal supervision Can do, positive demeanor Provide customer support for client inquiries through the CE Portal, email, phone, etc. Available as a point of contact for any and all matters specific to our clients. Build and maintain strong, long-lasting client and interdepartmental relationships. Develop a trusted advisor relationship with the client and client representatives. Ensure the timely and successful delivery of our solutions to client needs and objectives. Clearly communicate the progress of initiatives to internal and external stakeholders. Manage client engagement by providing timely response times and clear communication. Be a key contributor in client satisfaction. Responsible for claims processing and status updates. Collaborate with Sales, IT, Operations, and Finance. Perform all other relevant duties as assigned. Medical, Dental, Vision Insurance 401(k) with Company Match Accrued PTO & Paid Holidays Bi-Weekly Pay Schedule & Access to Earned Pay Same Day