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Director of Operations

blackbird recruitingSuffern, NY

3 days ago

Occupations

General and Operations ManagersComputer and Information Systems ManagersAdministrative Services Managers

Industries

Office Administrative ServicesComputer Facilities Management ServicesComputer Systems Design Services

$150,000 - $250,000 per year

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About the role

Director of Operations Suffern (Once or two times a week in Brooklyn NY) Our client, a growing IT company, is seeking an experienced and highly capable Director of Operations to oversee day-to-day operations and ensure the organization runs efficiently, smoothly, and effectively. This is a senior leadership position for someone with a strong IT background and proven experience managing teams, including offshore teams. The ideal candidate is a hands-on leader who can oversee multiple functions, improve processes, hold teams accountable, and ensure projects and daily operations stay on track.
Key Responsibilities:
  • Oversee the company's day-to-day operations and ensure everything is running smoothly
  • Lead, manage, and develop internal and offshore teams
  • Establish clear goals, expectations, and performance standards for teams
  • Coordinate operations across multiple departments and functions
  • Monitor workflows, productivity, deadlines, and overall team performance
  • Identify operational inefficiencies and implement solutions to improve processes
  • Work closely with leadership to develop and execute operational strategies
  • Ensure effective communication and collaboration between onshore and offshore teams
  • Manage multiple priorities, projects, and initiatives simultaneously
  • Develop processes and systems that improve efficiency, accountability, and scalability
  • Troubleshoot operational issues and ensure timely resolution
  • Monitor KPIs and operational performance
  • Provide regular updates and recommendations to senior leadership
  • Ensure teams have the resources and support needed to perform effectively
  • Help drive technology and process improvements throughout the organization
Qualifications:
  • Proven experience managing and leading teams
  • Experience managing offshore or distributed teams strongly preferred
  • Strong understanding of IT operations, systems, and technology
  • Demonstrated ability to oversee multiple departments, projects, and priorities
  • Strong leadership and people-management skills
  • Excellent problem-solving and decision-making abilities
  • Highly organized with exceptional attention to detail
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to hold teams accountable while maintaining a positive and collaborative work environment
  • Experience developing and improving operational processes
The ideal candidate is a strong leader who understands both technology and business operations. They should be comfortable managing people, including offshore teams, while maintaining visibility into the company's day-to-day operations. This person needs to be a strategic thinker who can also roll up their sleeves, solve problems, manage competing priorities, and make sure the organization continues to operate efficiently.
Compensation & Benefits:
  • $150,000–$250,000+ salary, depending on experience
  • Health insurance
  • Dental insurance
  • Vision insurancePTOLeadership opportunity within a growing IT organization
  • Opportunity for professional growth and advancement

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JOB OVERVIEW

Salary

$150,000 - $250,000 per year

Experience level

Manager

Location

Suffern, NY

Occupation

General and Operations Managers

Industry

Office Administrative Services

Posted

3 days ago

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