Customer Care Manager - State Farm Agent Team Member

Customer Care Manager At Leslie Bourgeois' State Farm Agency, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us. We are seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Houston, TX and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.