Director of Training

Director of Training

High-Impact Leadership Role! Take ownership of training and development initiatives across an established property management organization, directly influencing employee performance and operational excellence. Executive Visibility! Work closely with the executive team, HR, and department leaders to develop training strategies that support business objectives. Build & Improve Programs! Opportunity to develop engaging training programs, enhance onboarding, establish best practices, and introduce new learning initiatives. Leadership & Development! Lead a training support resource while developing future leaders and strengthening employee capabilities across the organization. Variety & Collaboration! Partner with property management teams across multiple communities, delivering both in-person and virtual training. Director of Training – Key Responsibilities: Design and implement comprehensive training programs, including leadership development, operational training, and employee onboarding. Develop engaging curriculum, instructional materials, e-learning content, and standardized operating procedures in partnership with department leaders. Facilitate in-person and virtual training sessions for property management teams, managers, and other employees. Oversee learning management systems, track training participation and completion, and measure program effectiveness through KPIs and employee feedback. Partner with executive leadership and HR to identify performance gaps, implement targeted solutions, and manage training resources and budgets. Director of Training – Qualifications:5+ years of experience in training and development, instructional design, or learning and development leadership; property management or multifamily experience preferred. Strong knowledge of adult learning principles, curriculum development, e-learning, and LMS platforms; RESMAN or Grace Hill experience is a plus. Bachelor's degree in Business or related field, with excellent presentation, communication, leadership, and project management skills.