Patient Call Center Specialist

My client, Digitech Computer, is seeking a Patient Call Center Specialist to work remotely full‬‭ time. Digitech is seeking a representative to handle patient calls that come into the Patient Call Center line.‬The specialist will he helping patients understand their ambulance bill, discuss payment options and accept payment over the phone. The ideal candidate will have experience working in a call center with a daily quota to meet, and have knowledge of health insurance, copays, deductibles and EOB's.‭This position is part of a remote Call Center, and requires an individual who demonstrates‬ professionalism, empathy, and accountability, and the ability to stay calm under pressure and‬handle large call volumes. This is a full-time direct hire position.‬‭This is a fully remote position. Work from the comfort of your home. All necessary equipment will be provided so you can succeed in the role. Organizational Impact: In this role for Digitech, you are our brand ambassador for our clients and the patients that they serve. You impact your line of business by ensuring all health insurance rules, regulations, and timely filing limits are adhered to and identifying and addressing issues and finding resolutions. Digitech’s parent company, Sarnova, is the leading national specialty distributor of health care products in emergency medical services (EMS) and respiratory markets and is the industry leader in revenue cycle management within emergency medical services (EMS). The company operates through several market-leading companies including Tri-anim Health Services, the largest specialty distributor of respiratory products, Bound Tree Medical, the largest supplier of EMS products, EMP and Cardio Partners, a full Sudden Cardiac Arrest Solution provider, and Digitech, the leader in EMS revenue cycle management.