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About the role

Sagility is seeking an Assistant Manager-Operations to lead and develop Sr. Supervisors, ensuring high-quality service and efficient operations. You will monitor metrics, drive improvements, and collaborate with Account and Workforce Management to balance staffing and profitability. The role focuses on coaching teams, optimizing processes, and delivering excellent customer experiences in a work-from-home setup for USA clients.

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JOB OVERVIEW

Salary

$65,000 - $95,000 per year

Experience level

Mid

Location

Austin, TX

Occupation

General and Operations Managers

Industry

Administrative Management and General Management Consulting Services

Posted

today

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