Remote Tier 2 Help Desk Engineer | Advanced IT Support
axiom globalJacksonville, FL
Remote Tier 2 Help Desk Engineer | Advanced IT Support
axiom globalJacksonville, FL
yesterday
Occupations
Network and Computer Systems AdministratorsComputer User Support SpecialistsComputer Network Support SpecialistsIndustries
Computer Systems Design ServicesOther Computer Related ServicesCustom Computer Programming ServicesAbout the role
Axiom is seeking a Tier 2 Help Desk Support Technician to provide advanced technical support for end users, workstations, applications, systems, networks, and IT infrastructure. The role fixes issues beyond Level 1, manages incidents per SLAs, and mentors junior staff. Responsibilities include troubleshooting in Windows environments, Microsoft 365, virtualization, networking, security, and incident/change management while coordinating with project teams. Full remote work option available.
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JOB OVERVIEW
Experience level
Senior
Location
Jacksonville, FL
Occupation
Network and Computer Systems Administrators
Industry
Computer Systems Design Services
Posted
yesterday
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