Customer Service Data Entry Specialist
lippertEau Claire, WI
Customer Service Data Entry Specialist
lippertEau Claire, WI
9 days ago
Industries
Temporary Help ServicesDocument Preparation ServicesOther Electronic Component ManufacturingAbout the role
Customer Support Data Entry Specialist Come join the LIPPERT team! Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries. We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation, and premium products to all of our customers. Our Customer Support Data Entry Specialist performs duties required to meet customer service goals, and supports overall company quality policy "The Customer is King".
Responsibilities:
- Receives inbound email orders and accurately enter them into the ERP system
- Communicates with customers to clarify order details as needed
- Identifies and report any discrepancies or issues with orders
- Coordinates with sales, customer service and pricing teams to resolve order issues
- Maintains organized records of all orders and related documents
- Performs all other responsibilities as may be assigned by management
Qualifications
Education: High School Diploma or equivalent
Computer Skills: Proficient with MS Office Suite, Advanced MS Excel; prior experience with ERP systems within transaction processing, reporting and inquiries Organization Skills: Effective time management skills and the ability to organize and direct the quality of the work of teams amid the demands of multiple projects. Previous Work Experience: Customer service, order processing or administrative support
Preferred Education and Experience:
Work Experience: 2 years of experience sales, customer service or distribution environment
Work Authorization/Security Clearance: Must be able to pass EVerifyAt Lippert Everyone Matters. This is not just a tagline or empty promise; it is who we are. We have intentionally created a culture that values and celebrates our team members' unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members.
What You will Get:
A unique, inclusive and supportive company culture. Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more! Fair and competitive compensation. Career development and mentoring and opportunities to grow. Holiday, personal and vacation days.
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JOB OVERVIEW
Experience level
Junior
Location
Eau Claire, WI
Occupation
Customer Service Representatives
Industry
Temporary Help Services
Posted
9 days ago
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