Sales Manager

The Sales Manager is responsible for leading a sales team focused on managing corporate customer programs and driving revenue growth. This role oversees both Key Account Managers, responsible for customer retention, account growth, and relationship management, and Inside Sales Representatives, focused on new business acquisition and revenue generation. The ideal candidate is a strong sales leader who can balance account management with new business development, coach and develop sales talent, and establish accountability around revenue growth and customer success. Experience supporting B2B customers within industrial, safety, work-related, or other employee-focused product categories is preferred. Sales Leadership Lead, coach, and develop Key Account Managers and Inside Sales Representatives. Establish clear sales priorities, goals, expectations, and accountability across the team. Monitor sales performance, pipeline activity, customer retention, and growth opportunities. Build a high-performance sales culture focused on execution, urgency, and customer service. Existing Account Retention & Growth Provide oversight of strategic and key corporate customer accounts. Partner with Key Account Managers to strengthen customer relationships and drive retention. Identify opportunities to expand existing programs, product categories, locations, and participant engagement. Develop strategies to protect at-risk business and improve overall account performance. New Business Development Lead Inside Sales Representatives responsible for prospecting and acquiring new corporate customers. Drive consistent pipeline development and prospecting activity. Coach the team on opportunity qualification, discovery, presentations, proposals, and closing strategies. Help identify and pursue opportunities within target industries and strategic accounts. Cross-Functional Partnership Partner with internal teams including Merchandising, Operations, Customer Experience, Marketing, and Technology to support successful customer programs. Ensure strong communication and execution throughout customer onboarding, program launches, and ongoing account management. Advocate for customer needs while balancing organizational goals and operational capabilities.