Senior Travel Consultant

Working days/hours: *USA: Start at 8pm CST to 8am CST during the week and all day Saturday and Sunday. Work holidays/Weekends/Afterhours *Australia: Start at 11am – 9pm AEST. Includes weekends, weekdays, may include US Holiday’s. As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! As a Senior Travel Agent, you will Search and confirm travel reservations for the customer Have a strong understanding of a client travel policy and can consistently provide consultation to the customer Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) Provide the client with the required industry information, such as low fares, exchange costs, and penalties Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported