Commercial Lines Account Executive | Client Service Manager

Job Title: Commercial Lines Account Executive | Client Service Manager

Salary: $80,000 - $95,000 plus comprehensive health benefits

Location: Carmel, IN

Job Summary: As a Commercial Lines Account Executive or Client Relationship Manager in our dynamic insurance team, you'll act as a primary agent for Producer assigned accounts. This role involves both servicing and solicitation activities. You'll manage a mid-market book of business and lead a dedicated service team, ensuring high-quality client management and business growth.

Key Responsibilities: Independently manage client services and maintain relationships with minimal oversight from Producers. Direct a service team to manage a mid-market book of business effectively. Participating in interviews and responding to RFPs. Analyze and present renewal options to clients, selling renewal business and additional coverage lines. Promote various services offered by our agency through tailored Producer Service Proposals. Provide expert analysis and recommendations on clients' existing coverage plans. Select carriers for solicitation, negotiating beneficial terms and premiums. Address and resolve client inquiries, including benefits and claims issues. Review and ensure the accuracy of client coverage contracts and amendments. Manage and negotiate contracts with third-party vendors on behalf of clients. Oversee and support a dedicated service team.

Qualifications: Bachelor’s degree or an equivalent combination of education and experience.5-7 years of relevant work experience in the insurance field. Designations are a plus CIC, CISR, CSRM, AAI

Skills: Exceptional verbal and written communication abilities. Strong problem-solving and time management skills. Teamwork-oriented mindset. Proficient in planning, organization, and prioritization. Well-versed in Microsoft Office Suite, AMS360 or Applied TAM/EPIC.Salary Context: The national average salary for similar roles ranges from $75,000 to $95,000, excluding bonuses or benefits. The offered base pay will be determined based on experience, skills, certifications, education, and in consideration of internal equity and market data.