General Manager

fourth floorNew York, NY

3 days ago

Occupations

General and Operations Managers First-Line Supervisors of Retail Sales Workers Marketing Managers

Industries

All Other General Merchandise Retailers Clothing and Clothing Accessories Retailers Executive Search Services

$165k-$180k

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About the role

Our client, a luxury women's apparel company is seeking a General Manager to join their team in NYC!

Responsibilities:

Oversee daily store performance and drive key sales metrics
Develop and execute strategies to drive sales, client engagement, and overall store performance
Build and maintain a strong clienteling program through appointments, outreach, and personalized service
Develop local marketing, community outreach, and event initiatives to drive store traffic and build the client base
Partner cross-functionally with Buying, Planning, Ecommerce, Marketing, and Operations teams
Oversee inventory management, replenishment, transfers, receiving, returns, and other omnichannel operations
Establish and maintain operational procedures and ensure the store consistently meets company standards
Manage store facilities, vendors, and day-to-day operational needs
Recruit, train, develop, and retain a high-performing team
Set clear expectations and KPIs while coaching and developing employees
Foster a positive, inclusive, and customer-focused store environment
Identify opportunities to improve processes, productivity, and the overall customer experience

Qualifications:

8–10+ years of retail management experience
Proven experience driving store sales, traffic, conversion, AOV, and UPTStrong clienteling experience with the ability to build and grow a personal client book
Experience developing community partnerships, events, and local initiatives
Strong understanding of omnichannel retail operations, including inventory management and ship-from-store
Proficiency with Shopify POS and Google Workspace; Strong leadership, communication, and team-building skills
Highly organized with strong prioritization and problem-solving abilities
Customer-focused with a strong understanding of luxury and elevated service
Bachelor's degree preferred
Full Time On Site.

Salary: $165k-$180kPlease submit a resume for consideration! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

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JOB OVERVIEW

Salary

$165k-$180k

Experience level

Mid

Location

New York, NY

Occupation

General and Operations Managers

Industry

All Other General Merchandise Retailers

Posted

3 days ago

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