Accounts Receivable Collection Specialist I
arthrexFort Myers, FL
Accounts Receivable Collection Specialist I
arthrexFort Myers, FL
8 days ago
Occupations
Bill and Account CollectorsBookkeeping, Accounting, and Auditing ClerksBilling and Posting ClerksIndustries
Collection AgenciesSurgical Appliance and Supplies ManufacturingGeneral Medical and Surgical HospitalsAbout the role
Accounts Receivable Collection Specialist IArthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking an Accounts Receivable Collections Specialist I to manage an assigned accounts receivable portfolio to meet established collection goals while supporting aggressive sales growth. If you are interested in working, learning, and professionally advancing in a fast-growing global organization with great resources and opportunities, then apply to join our talented team and support us in Helping Surgeons Treat Their Patients Better.
Essential Duties and Responsibilities:
- Manage the customer facing relationships for assigned customer portfolio
- Professionally negotiate payment agreements within assigned authority for past due customers to align with our mission, strategic objectives and quantifiable goals
- Review blocked order queue throughout the day to make ship/hold decisions and related action items on managed accounts
- Actively collect on past due balances by prioritizing efforts to meet collection and other KPI targets
- Document attempts, contacts and agreements made by phone and email regarding delinquent balances
- Coordinate the resolution of disputes and inquiries with internal departments
- Develop and foster client relationships, both internal and external, by establishing connections with key personnel to effectively address collection issues
- Perform ad-hoc requests and analysis for internal customers, including Finance Leadership
- Travel as required by department needs
- Domestic AR Business Collection Specialist:
- Manage and resolve customer billing, payment, service and delivery disputes by partnering with agencies, internal sales, A/R resolutions sales tax, customer service, loaners and repairs teams
- Manage and maintain assigned portfolio requiring collaboration and communication with customers, agency owners, regional directors and various internal departments
- Research and evaluate data to make informed decisions, solve collection problems and maintain a strong business relationship with our agencies
Additional Duties & Responsibilities:
- Frequent use and general knowledge of accounts receivable, customer service and credit & collection policies and procedures.
- Gain experience in multi-tasking and prioritizing work
- Ability to develop solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance as needed
Education/Experience:
High school diploma and 2+ years of relevant experience required Or Equivalent Associate's Degree in Accounting, Business or Finance/Economics
Specialized Skills:
- Intermediate Microsoft Office skills
- Basic knowledge of SAP ERP system or equivalent to perform most job functions
- Problem solving and analytical skills with high attention to detail
Arthrex Benefits:
- Medical, Dental and Vision Insurance
- Company-Provided Life Insurance
- Voluntary Life Insurance
- Flexible Spending Account (FSA)
- Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
- Matching 401(k) Retirement PlanAnnual Bonus
- Wellness Incentive Program
- Free Onsite Medical Clinics
- Free Onsite Lunch
- Tuition Reimbursement Program
- Trip of a Lifetime
- Paid Parental LeavePaid Time Off Volunteer PTOEmployee Assistance Provider (EAP)
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
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JOB OVERVIEW
Experience level
Senior
Location
Fort Myers, FL
Occupation
Bill and Account Collectors
Industry
Collection Agencies
Posted
8 days ago
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