Customer Service Representative
midas amg enterprisesBristol, CT
Customer Service Representative
midas amg enterprisesBristol, CT
2 days ago
Occupations
Customer Service RepresentativesAutomotive Service Technicians and MechanicsRetail SalespersonsAbout the role
Benefits:
401(k) Health insurance Opportunity for advancement At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities:
As a Midas Customer Service Representative, you will be performing the following duties:
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
- Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned
Qualifications:
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver's license
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JOB OVERVIEW
Experience level
Mid
Location
Bristol, CT
Occupation
Customer Service Representatives
Industry
Tire Dealers
Posted
2 days ago
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