Health Insurance Agent

Requirements: Must hold an active Medicare/health insurance license and be in good standing. Must be free of appointments with United Healthcare (UHC), Humana, and Aetna. Previous Medicare, health insurance, or benefits sales experience preferred. Strong communication and interpersonal skills with the ability to build rapport quickly over the phone. Comfortable working in a fast-paced, competitive, and goal-oriented sales environment. Self-motivated and able to work independently in a fully remote setting. Strong computer skills and the ability to efficiently navigate multiple screens and systems. Ability to successfully meet all applicable licensing, background, compliance, and regulatory requirements. Bachelor's degree preferred, but not required.

Responsibilities: Handle live, pre-screened inbound calls from consumers interested in Medicare coverage. Understand each consumer’s needs and help identify Medicare plan options that may be a strong fit. Educate consumers on available health insurance products, plan features, and coverage options. Guide customers through the plan selection, application, and enrollment process. Conduct outbound follow-up with prospective customers to revisit their Medicare coverage options. Build strong product knowledge and serve as a trusted resource for Medicare-related questions. Deliver a professional, personalized customer experience throughout the sales process. Consistently work toward monthly sales and performance goals. Maintain compliance with CMS regulations, state requirements, and applicable insurance guidelines. Provide feedback to leadership regarding customer trends, challenges, and opportunities to improve the sales process. Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply.