Elite UC/CC Technical Account Engineer
zoomSan Jose, CA
yesterday
Occupations
Engineering Technologists and Technicians, Except Drafters, All OtherSales EngineersTelecommunications Engineering SpecialistsIndustries
Telemarketing Bureaus and Other Contact CentersSoftware PublishersTaxi and Ridesharing ServicesAbout the role
Zoom is seeking a Technical Account Engineer for its Elite team in a structured hybrid environment. You will act as the primary technical expert and escalation point for Zoom's most complex voice, video, and unified communications challenges.
You will partner with engineering, Client Services, TAC, and Sales to diagnose issues through resolution, using logs, packet captures, SIP traces, and Zoom tools. Strong UC/CC knowledge and on-call availability are essential.
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JOB OVERVIEW
Experience level
Senior
Location
San Jose, CA
Occupation
Engineering Technologists and Technicians, Except Drafters, All Other
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday
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