Music CS Lead: TraceID Licensing & Protection

Vermillio seeks a seasoned Customer Success Lead to manage a broad portfolio of music industry clients using TraceID. You’ll onboard, support, and provide regular reports on content licensing and removal progress. You’ll collaborate with product teams to translate client needs into the roadmap while maintaining high satisfaction and retention. You will report to the Chief Business Officer, with remote flexibility and preference for candidates near LA or NYC due to entertainment industry