Senior Manager, Remote Mid‑Market CS — Growth & Retention
foleyColumbia, SC
Senior Manager, Remote Mid‑Market CS — Growth & Retention
foleyColumbia, SC
yesterday
Occupations
Sales ManagersMarketing ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries
Custom Computer Programming ServicesComputer Systems Design ServicesTelemarketing Bureaus and Other Contact CentersAbout the role
Foley is seeking a Senior Manager, Mid-Market Customer Success to lead a growing team of Customer Success Managers serving 800+ mid-market customers representing ~$16MM in revenue. You will drive retention, expansion, and strategy across cross-functional partners while working in a primarily remote US environment with occasional visits to offices.
You will shape workflows, implement agentic outreach, and leverage Planhat to monitor health, identify opportunities, and guide decisions.
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JOB OVERVIEW
Experience level
Manager
Location
Columbia, SC
Occupation
Sales Managers
Industry
Custom Computer Programming Services
Posted
yesterday
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