Senior ServiceNow Developer- (ITAM) Focused- Hybrid at San Diego, CA

Job Title: Senior Service Now Developer- (ITAM) Focused- Hybrid Duration: 1 year Location: San Diego, CAClient need for an ITSM Developer that is heavily ITAM focused & or experienced for a 1-year stint to support high visibility project work. Client hopes are to place someone in an accelerated capacity to help meet some internal pressing EOY and Q1 timelines. This role will be bolted to my internal Dev Ops & Engineering team led by one of my technical managers. Located here in San Diego (Specifically Rancho Bernardo/Poway) locations.45013 Description With only general direction, this position is responsible for developing, configuring, and maintaining Service Now solutions that support software and hardware asset life cycle management, IT service management, compliance, and related business processes. This includes evaluating and writing/deciphering business and technical requirements, designing and coding Service Now applications and enhancements, developing integrations with legacy and other enterprise systems, building complex CMDB hierarchy, reports, and dashboards, and supporting break/fix tickets, releases, and assigned projects. Essential Functions 1. Designs, configures, documents, codes, tests, debugs, and maintains Service Now applications, modules, workflows, and related solutions supporting asset management, service management, reporting, and business requirements.2. Develops and maintains Service Now capabilities supporting software asset management, hardware asset management, configuration management, procurement, licensing, renewals, deployment, maintenance, and retirement.3. Analyzes business and technical requirements and translates them into Service Now designs, technical specifications, CMDB data models and hierarchy, forms, catalog items, workflows, reports, dashboards, and automated processes.4. Develops and maintains Service Now scripts and configurations, including business rules, client scripts, UI policies, script includes, access controls, notifications, data policies, and other platform components.5. Designs and constructs interfaces between Service Now and application, enterprise resource planning, procurement, directory, financial, legacy, and other related systems. Supports data imports, exports, transformations, integrations, and integration troubleshooting.6. Designs and codes solutions for break/fix tickets, enhancement releases, platform improvements, and assigned projects. Performs unit testing, system testing, debugging, deployment, and post-implementation support.7. Maintains the Service Now asset management database and related data, including the input, update, validation, reconciliation, and connection of information associated with requisition, procurement, receiving, deployment, licensing, maintenance, inventory, and retirement.8. Develops Service Now workflows and automated processes for software and hardware requests, approvals, purchase orders, renewals, license assignments, audits, incidents, tasks, and other operational activities.9. Performs software license reviews, virtual and physical audits, data quality reviews, and compliance assessments. Uses Service Now data, complex reports, and dashboards to identify discrepancies, recommend corrective actions, and track resolution.10. Ensures Service Now solutions and related programs meet applicable compliance, reporting, security, privacy, access control, and company standards. Recommends improvements to platform architecture, development practices, and system standards.11. Develops, recommends, and implements policies, procedures, and standards for Service Now development, configuration management, asset management, license compliance, data quality, testing, release management, integrations, and platform support.12. Prepares periodic and special-purpose reports and dashboards, including asset utilization, license availability, compliance, renewal, procurement, service, and system performance data.13. Supports Service Now upgrades, releases, application maintenance, testing, documentation, and deployment activities. Maintains appropriate development documentation, technical specifications, configuration records, and change information.14. Manages inquiries regarding Service Now functionality, software and hardware requests, non-standard purchases, renewals, usage, deployment, license availability, vendor audits, and related processes. May serve as a primary contact with suppliers and vendors.15. Provides licensing education, Service Now process guidance, training, and direction to internal customers and less experienced staff, including creating baseline ITAM process documentation for the team to expand on operationally.16. Maintains the strict confidentiality of sensitive information.17. Performs other duties as assigned or required.18. Responsible for observing all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company. Expected to work in a safe manner in accordance with established operating procedures and practices. Qualifications Typically requires a bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related discipline and five or more years of professional experience in Service Now development, administration, applications development, IT asset management, or a related field. Equivalent professional experience may be substituted in lieu of education. Must demonstrate a complete understanding of Service Now development and configuration principles, theories, concepts, and techniques. Must have experience with Service Now application development, scripting, workflow automation, integrations, CMDB design and hierarchy, data management, reporting, dashboards, testing, and deployment. Experience with Service Now ITSM, ITAM, Software Asset Management, Hardware Asset Management, Configuration Management, or related applications is strongly preferred. Must have experience organizing, planning, scheduling, conducting, and coordinating work assignments to meet project milestones or established completion dates. Must be able to understand new concepts quickly and apply them in an evolving environment while contributing to the development of new processes and platform capabilities. Must be customer focused and possess:1. The ability to exercise independent judgment, identify issues, analyze requirements and data, and develop solutions to a variety of complex problems;2. Strong analytical, organizational, verbal, and written communication skills to accurately document, report, and present technical findings and requirements;3. Strong interpersonal skills to effectively interface with employees at all levels, management, other professionals, customers, and outside representatives; and Strong computer skills, including Service Now development and configuration, scripting, databases, integrations, reporting tools, dashboards, and related technologies. Thank you, Shiva Mittal