Delivery Resolution Specialist - Customer Care & Retention
sleep number retailNew Orleans, LA
Delivery Resolution Specialist - Customer Care & Retention
sleep number retailNew Orleans, LA
yesterday
Occupations
Customer Service RepresentativesDispatchers, Except Police, Fire, and AmbulanceDriver/Sales WorkersIndustries
Couriers and Express Delivery ServicesOther Activities Related to Credit IntermediationLocal Messengers and Local DeliveryAbout the role
Sleep Number is seeking a Resolution Specialist to proactively manage complex delivery-related disruptions and customer issues following service execution. This role serves as the primary contact for recovery cases, coordinating with field technicians, logistics partners, and internal teams to retain relationships and prevent cancellations.
You will execute defined recovery and retention processes with a high degree of customer care, professionalism, and attention to detail, including proactive
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JOB OVERVIEW
Experience level
Junior
Location
New Orleans, LA
Occupation
Customer Service Representatives
Industry
Couriers and Express Delivery Services
Posted
yesterday
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