Customer Service Representative - Stuart

Customer Service RepresentativeAPP Jet Center Stuart FLWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Stuart location. In this role, you will be responsible for providing exceptional service to our clients and resolving any issues they may have in a timely and professional manner. Job Functions: Answering incoming calls and providing information or assistance to customers Preserve the Safety-First culture and participate in various safety programs. Resolving customer complaints and escalations effectively and efficiently Processing orders, returns, and exchanges Updating customer accounts and maintaining accurate records Collaborating with other departments to ensure customer satisfaction - Identifying and implementing process improvements to enhance the customer experience