Remote Director of Customer Experience & Growth
automatic data processingNew York, NY
Remote Director of Customer Experience & Growth
automatic data processingNew York, NY
today
Occupations
Sales ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelCustomer Service RepresentativesIndustries
Telemarketing Bureaus and Other Contact CentersOther Management Consulting ServicesOther Metal Ore MiningAbout the role
Simple Mining is seeking a Director of Customer Experience to own and elevate the post-sale CX function. You will lead a small team, define strategy, and push proactive customer success initiatives across onboarding, retention, and revenue programs.
You will own escalation management, customer communications during operational events, and cross-functional collaboration to drive retention and program revenue.
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JOB OVERVIEW
Experience level
Manager
Location
New York, NY
Occupation
Sales Managers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today
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