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About the role

Capital One's Learning & Knowledge team seeks a Manager, Learning & Enablement Consultant for AI to design and implement training, change management, and adoption strategies integrating Generative AI into daily workflows for Card Operations. You will partner with AI Tiger Team, COP leads, and HR to optimize learning programs and governance across frontline agents and leaders. The role emphasizes AI fluency, measurement, and scalable content, with a hybrid work model and strong collaboration

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JOB OVERVIEW

Experience level

Mid

Location

McLean, VA

Occupation

Training and Development Managers

Industry

Administrative Management and General Management Consulting Services

Posted

yesterday

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