Insurance Customer Service Representative/Producer

Are you an experienced insurance professional who enjoys helping clients but also has an interest in writing new business? We are looking for an Insurance Customer Service Representative / Producer to join our independent insurance agency. This is a great opportunity for someone who enjoys building relationships with clients, managing their day-to-day insurance needs, and identifying opportunities to provide additional coverage. As an independent agency, we represent multiple insurance companies, allowing us to offer our clients a variety of coverage and pricing options. You will have the opportunity to work with both personal and commercial insurance clients and develop long-term relationships. The Position The primary focus of this position will be customer service and account management, including assisting clients with policy changes, renewals, certificates, billing questions, claims, and coverage questions. We are also looking for someone who is comfortable with the sales side of insurance and can identify opportunities to quote and write new business. You do not need to be a high-pressure salesperson. We are looking for someone who can build trust with clients, understand their insurance needs, and recommend appropriate coverage.