Change and Learning Leader
ntt dataTempe, AZ
Change and Learning Leader
ntt dataTempe, AZ
17 days ago
Occupations
Training and Development ManagersTraining and Development SpecialistsProject Management SpecialistsIndustries
Professional and Management Development TrainingAdministrative Management and General Management Consulting ServicesOther Management Consulting ServicesAbout the role
NAGeneral Duties:
The Change and Learning role is a critical partner dedicated to support planning and execution of communication, training and adoption related activities during the Project Delivery Process (PDP). The Change and Learning actor will partner with the Business Analyst and Project Manager to prepare messaging, training activities and related materials, and effectiveness measurements to ensure end users are prepared to adopt the changes introduced with the project that is delivered. Responsible for coordinating any role changes with the security team and changes to various functions impacted by the project. For larger, high risk projects, this role will be responsible to manage site visits and access as well. Change and Learning performs four functions: Security and role mapping Coordination of SAP Security is one of the responsibilities. Manage training processes Manage communication processes and events Project quality review Key
Responsibilities:
Utilize the Enterprise Applications, Change, & Learning methodology for an effective deployment Responsible for delivering the Enterprise Applications Learning Strategy into the deployment Responsible for measuring the effectiveness of the learning and managing the change management project to include things such Leadership Engagement, Business Readiness, stakeholder analysis, change impact analysis, training planning, resistance issues, cultural issues, engagement & communication Complete deliverables and milestones in a timely, quality manner, as prescribed by the phases Support and coach the project Team to ensure effective project processes are developed Ensure that all users are identified and trained to be able to operate all business processes effectively. Ensure that plans are implemented to ensure the successful business readiness to go live with the Enterprise Applications ERP solution Ensure Business Readiness for Go-Live and support users through post go live period Provide input into evolution of Change & Learning Global methodology Responsible for project specific learning material and ensuring compliance with global framework
Qualifications:
Minimum 3-5 years of people management experience and knowledge of large system culture change. Advanced degree in Human Resources, Business, or related field. Experience in Manufacturing Industry and SAP Implementation is a must. Program Management experience Demonstrated leadership and team behavior Demonstrated track record for executing performance objectives and delivering results Self-directed, process oriented, strong business acumen, attention to details, strong problem-solving and decision-making skills, ability to coach Must have strong oral/written effective communication skills Must have significant experience with internal consulting and demonstrated ability to influence without authority Must have strong engaging and high energy facilitation skills Possess organizational savvy and exercise good judgment Effective relationship-building skills at all levels of the organization
Travel:
50% or more Travel required Degree: BS in Psychology, Education, Economics, Business Administration, Information Management or equivalent work experienceNAPosting Date: Department: -
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JOB OVERVIEW
Experience level
Manager
Location
Tempe, AZ
Occupation
Training and Development Managers
Industry
Professional and Management Development Training
Posted
17 days ago
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