WFM & Insights Manager: Strategy & Optimization

richemontGrand Prairie (TX)

4 days ago

Occupations

General and Operations ManagersHuman Resources ManagersFirst-Line Supervisors of Retail Sales Workers

Industries

Human Resources Consulting ServicesAdministrative Management and General Management Consulting ServicesOther Management Consulting Services
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About the role

Richemont is seeking a Workforce Management & Insights Manager to lead the WFM team in Grand Prairie, TX, optimizing staffing and customer satisfaction. You will own forecasting, scheduling, reporting, and capacity planning to ensure service level targets are met. Lead a team of WFM Specialists, develop dashboards, and drive cross‑functional collaboration to deliver improvements. Strong leadership, data skills, and experience in omni‑channel environments are required. #J-18808-Ljbffr

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JOB OVERVIEW

Experience level

Mid

Location

Grand Prairie (TX)

Occupation

General and Operations Managers

Industry

Human Resources Consulting Services

Posted

4 days ago

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WFM & Insights Manager: Strategy & Optimization at richemont |...