Retail Sales Associate - 32503
chickasaw nationThackerville, OK
Retail Sales Associate - 32503
chickasaw nationThackerville, OK
7 days ago
Industries
All Other General Merchandise RetailersAll Other Miscellaneous RetailersGift, Novelty, and Souvenir RetailersAbout the role
Retail Sales Associate - 32503We are currently looking for a Full Time Retail Sales Associate to join our WinStar Retail Group team located at the WinStar Gift Shop working 2:00PM-11:30PM - We Th Fr Sa.
Summary:
Assists in all stores operational tasks such as inventory, cash protection and loss prevention, overhead and supply costs.
Responsibilities:
- Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains a clean, organized work area and ensures a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
Explains various aspects of programs, promotions, benefits, rewards and or requirements to internal and external customers, citizens, etc.
Picks up and signs for cash bank to be used on assigned shift
Maintains purchase log of sales conducted on assigned shift to be given to Gift Shop Manager for inventory purposes
Audits and reconciles credit card receipts, cash received, and balance cash drawer on assigned shift, and complete cash report for all cash denomination and credit card receipts
Promotes products to increase guest satisfaction and store sales
Handles routine customer complaints and incidents, exhibiting the appropriate discretion to identify situations that require the attention of supervisory personnel
Assists and guides customers with purchase selection
Engages potential customers and guides with selection and purchase decisions
May order catalog items if not in stock
Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received
Provides accurate change for cash purchases
Processes discounts, refunds, exchanges, coupons accurately
Balances register/terminal and completes reports for receipts, cash balance
May perform minor trouble shooting of POSMaintains accurate cash count and assume responsibility for any shortages at end of shiftMay be responsible to confirm POS pricing updates
Performs all other duties as assigned
Competencies:
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills: Count large amounts of cash by hand / with cash counting machines
Operate point-of-sale terminal
Experience: No prior experience required
Education: High School, GED or Equivalent
Credentials: Pass gaming background check
Gaming license or permit as required by assigned position
Working Conditions:
- May work where cigarette smoking occurs
- Customer service
- Fast-paced environment
- Retail store
Team-oriented
Point-of-sale equipment
Intent to sell, increase sales, excellent service
Pass pre-employment drug test
Sometimes bend, kneel, stoop, push, reach
Hand-eye coordination, reach and grasp
Frequently lift and or carry up to 25 lbs
Standing up to 100% of shiftMay work day shiftMay work evening shift
Must be flexible with work schedule
May work holidays
May work night shiftMay work rotating shifts
May work weekend shift
Training:
It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.
Mission, Vision & Core Values:
Mission: To enhance the overall quality of life of the Chickasaw people.
Vision: To be a nation of successful and united people with a strong cultural identity.
Core Values: The Chickasaw People, Cultural Identity, Servant Leadership, Selflessness, Can Do Attitude, Perseverance, Stewardship, Trust and Respect, Loyalty, Honesty and Integrity, Teamwork
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JOB OVERVIEW
Experience level
Entry
Location
Thackerville, OK
Occupation
Retail Salespersons
Industry
All Other General Merchandise Retailers
Posted
7 days ago
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