Instructional Designer

Key Responsibilities: Leads the end-to-end development of complex training initiatives, including needs analysis, instructional design, content development, sustainability measures, and evaluation Develops training using a variety of approaches, including but not limited to: Classroom-led instruction for hands-on, in-depth learning experiences Virtual training sessions to engage geographically distributed teams Video-based content for accessible, on-demand learning opportunities LMS-driven e-learning modules for scalable, self-paced training Blended learning solutions that combine multiple methods to maximize effectiveness Creates, updates, and curates training content that is engaging, relevant, and tailored to various learning styles and business needs Utilize data and analytics to measure the effectiveness of learning programs and initiatives, and leverage feedback to continuously improve the quality and impact of our L&D solutions Innovate learning with new technology solutions that leverage cutting-edge resources that can transfer knowledge quickly to the modern learner Design workshops, role-playing activities, and hands-on simulations to enhance skill-building and application in real-world scenarios Responsible for training, learning, and knowledge initiatives and projects as an owner, participant, and/or subject matter expert. Reviews and revises current curriculum and training formats, recommending and providing planning for improvements, efficiencies, or redesign based on the results of learning objectives. Tracks learning and development activities across the organization. Partner with subject matter experts (SMEs) and team members to gather content, define objectives, and ensure learning solutions meet business needs Perform other duties as assigned Required Skills And Qualifications To Excel In This Role Strong oral, written, and interpersonal communication skills Ability to maintain flexibility and react to changes quickly Ability to analyze, problem-solve, and develop effective constructive solutions to challenges and obstacles Ability to interface with other departments to resolve issues as applicable Ability to maintain a customer focus and efficiently and consistently produce accurate work in both individual and team settings Education Bachelor’s degree in a related field or equivalent years of experience Experience 2-5 years of experience designing and developing learning content, with exposure to eLearning tools and methodologies Mortgage servicing experience 1-2 years of project management experience Strong organizational, time management, and project management skills

Technical Skills: Familiarity with learning development tools such as Articulate 360, Camtasia, Canva, or Adobe Creative Suite Demonstrated success in developing and assessing training programs (including learning outcomes) Strong organizational, time management, and project management skills Excellent written and verbal communication skills, with the ability to present ideas clearly and collaborate effectively with diverse teams Knowledge of instructional design principles and adult learning theories Positive attitude and a willingness to contribute to team success, seeking feedback and continually improving with a desire to continuously learn and grow

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment. Equal Employment Opportunity We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks: Calculated Hire offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.