CREDIT AND COLLECTIONS MANAGER

Location: Minneapolis, MN | Status: Full-Time, Exempt | Salary: $80,000–$90,000 Smyth Companies, a manufacturer of high-end labels and flexible packaging for consumer goods, is seeking a service-minded Credit and Collections Manager to lead our credit and collections function out of Minneapolis, MN. Reporting to the Business Unit Controller, you'll take ownership of the full credit-to-cash cycle — from risk assessment to hands-on collections — while working closely with our Accounting team to protect cash flow and support the needs of our customers and our business.

What You'll Do: Manage the accounts receivable aging process, identifying priority accounts and driving collection results Screen and monitor credit risk for both new and existing customer accounts Onboard new customers and manage ongoing customer credit portals Establish and track KPIs to measure and continuously improve collections performance Report credit and collections performance to executive leadership and management Partner with the Accounting team to support broader financial operations and special projects What Sets You Apart Strong analytical skills, with the ability to turn AR aging data into a clear collections strategy Excellent written and verbal communication skills Ability to manage multiple priorities independently in a fast-paced environment Sound judgment, strong organizational skills, and high attention to detailA collaborative mindset with the flexibility to take on additional responsibilities as needed Experience working with Fortune 500 companies and customer credit portals Manufacturing industry experience is a plus Why Join Smyth? Full-time, Monday–Friday schedule within a collaborative Accounting team Competitive salary ($80,000–$90,000), based on the skills and experience you bring Full benefits package: medical, dental, vision, PTO, paid holidays, short- and long-term disability, life insurance, and more The opportunity to make a direct, visible impact on Smyth's cash flow and financial health

Employment Type: Full Time

Years Experience: 3 - 5 years

Salary: $80,000 - $90,000 Annual Bonus/Commission: No